BJC-2100 Printer

Error Codes

The BJC-2100 does not beep or have any LED’s to indicate errors. All errors are reported via the computer with error messages.

Error Condition

Error Indication
on Computer

Error
Code

Possible Solution

Paper Feed

The Printer is out of paper

 

Add Paper

Paper Jam

A paper jam has occurred

 

Remove any paper jammed

Cover is open

The printer's front cover is open

 

Close the front panel

No cartridge

BJ Cartridge error occurred

 

Install the BJ cartridge properly and close the printers front cover.

Head Mismatch

An incorrect cartridge was installed in the printer.

 

Insure the scanner IS cartridge is installed when scanning or the BJ Cartridge is installed when printing

EEPROM

An error that possibly requires a service call has occurred

6800

Try unplugging the printer for 30 seconds, if not requires a service.

Home Position

An error that possibly requires a service call has occurred

5000

Make sure no obstructions are blocking the cartridge movement, if not needs service.

Carriage Error

An error that possibly requires a service call has occurred

5100

Try unplugging the printer for 30 seconds, if not requires a service.

Temperature Sensor

An error that possibly requires a service call has occurred

5400

Try unplugging the printer for 30 seconds, if not requires a service.

No Cartridge Error

An error that possibly requires a service call has occurred

5600

Try reinstalling Cartridge or replacing the cartridge

Waste Full

An error that possibly requires a service call has occurred

None

Needs Service

Cleaning Error

An error that possibly requires a service call has occurred

5C00

Make sure no obstructions are blocking the cartridge movement, if not needs service.

Scanner IS-22

An error that possibly requires a service call has occurred

5210

 

Waste Error Reset

1: Remove the Cartridge
2: Unplug the AC Power Cord
3: Close Front access panel
3: Hold down the RESUME/RESET button and plug in the AC power cord
4: Release RESUME/RESET after plugging in the AC Power cord.
5: Press the RESUME/RESET once within 5 seconds and release the RESUME/RESET .
6: Press and HOLD RESUME/RESET for two seconds or more and release it.
7: Press and HOLD RESUME/RESET for two seconds or more and release it.
8: Unplug AC Power Cord to set data.