BJC-4000 Printer
General Info:
Alternative Drivers
Drivers you can use if the BJC-4000 driver is not available.
Cartridges
Cleaning Print Head
Hold down RESUME button for 3 beeps.
Self Test
To test the printer, firstly turn the printer off. Hold the ONLINE button down and press the POWER button. When the unit beeps let go of the ONLINE button.
Serial Number
Location - Cream coloured label on the back of the printer near the power
cord
Prefixes - TXR...
Special Paper
Known Issues
Upgrading to Windows 95
When upgrading from Windows 3.11 to Win 95 there are problems with the printer driver (3.11 version). When reinstalling the Win95 version you may find the BJC4000 is listed twice. Check the Name! The one you want is CANON BUBBLEJET BJC4000, not CANON BJC4000 BUBBLEJET.
Printing Gibberish When Attached to a Packard Bell PC
If the printer is attached to a Packard Bell 9000 Series PC, then go into the Control Panel and then Fonts, and look for the Font WPBOXDRAWING. If it is there, then delete it. Also check that the Canon printer is set as the default printer.
Black Page When Printing Faxes
If when you print a fax, it comes out as a solid black page, go into the printer's properties and set the printer to Mono.
Microsoft Creative Writer
In Windows 95, if you're printing a card to the Canon Bubblejet 4000 printer, your computer may hang, the printer may print a blank sheet of paper, or the printing may hang part way through. Here is Microsoft's work around:
N.B. It might be worth trying each of the above separately, rather than all at once.
Error Message : "Internal Error: Colour Adjustment Method will not be available".
Whenever you try to print you get the above message. If you press OK, it prints, but if you press Cancel it says you don't have enough memory to use the printer's driver. The solution is to update the printer's drivers to version 3.93 or higher. The drivers should be available from Canon's Website. Remember to uninstall the previous driver before updating.
The printer will not print from Windows 3.0
Upgrade to a newer version of Windows as the printer driver will ONLY work with Windows 3.1 or 3.11
"Excessive use of ink" with the BJC4000
The majority of problems seem to be the complete use of the black ink tank after about 50 (sometimes less) pages of 'normal' A4 text (eg office letter etc). This could be about right, Canon try not to use the max number of characters per cartridge for life expentancy but rather worked on the basis of 7.5% ink coverage on a page of paper (this equates to about 100+ pages of A4). The recommendation is that the BJC4000 in its standard form is not really a 'letter' type printer but a short run graphics printer. Customers wish to print any quantity of printed text in black only (ie: using the machine an an office printer) that they use the BC-20 cartridge which replaces the printhead, colour and black cartridges on the machine with a single print head and ink tank. This, according to the Canon spec increases the char per cart in HQ mode from 300,000 to 1,200,000 and would also increase the output speed from 173cps to 346 cps in HQ mode. Only drawback when the BC-20 cart runs out, you have to replace the whole unit, not just the ink tank as you can with the BC-21 colour ink tanks.
Not printing correctly from windows or Dos (spurious characters) with BJC4000 print driver also tried win 95 drivers.
Normally when running BJC4000 drivers the DIP switches are ignored, leave the BJC4000 driver installed and using the DIP switches for BJ mode, i.e. BJ mode 1,3,4,7,13 ON (down).
Attempting to change paper orientation to Landscape from within CorelDraw will often cause a GPF when done in response to the 'Change paper orientation' prompt.
The secret is to change to landscape via the printer setup option.
Error Codes
|
Power |
Online |
HS |
HQ |
Error |
Beeper |
Error / Cause |
Solution |
|
Off |
Off |
Off |
Off |
Off |
|
No Power |
|
|
On |
On |
|
|
Off |
|
Ready State |
|
|
On |
|
|
|
On |
3 |
Paper Pickup Error or out of paper |
Add Paper or clear paper jam and press ONLINE |
|
On |
|
|
|
On |
4 |
Paper JAM |
Clear paper jam and press Online |
|
On |
Blink |
|
|
Off |
3 or 4 |
BJ Cartridge is not detected |
Install BJ Cartridge or replace. You will notice the carriage will be in the middle position. |
|
On |
Blink |
Blink |
Blink |
On |
3 |
Carriage control Error |
Requires Service |
|
On |
Blink |
Blink |
Blink |
On |
4 |
Cleaning Error |
Requires Service, Try checking to see if something is preventing the cartridge from moving right |
|
On |
Blink |
Blink |
Blink |
On |
5 |
Temperature Sensor Error |
Requires Service, However it may be resolved by simply replacing the cartridge |
|
On |
|
Blink |
Blink |
On |
5 |
Cartridge Displaced |
Remove and reinstall cartridge. |
|
On |
Blink |
Blink |
Blink |
On |
6 |
ROM/RAM Error |
Requires Service |
|
On |
Blink |
|
|
On |
7 |
Waste Full |
Requires Service |
|
On |
Blink |
|
|
On |
8-10 |
Head temperature or sensor error |
Requires Service, However it may be resolved by simply replacing the cartridge |
DIP Switches
When using Windows , switch 12 should be off
BJ Mode
|
Switch |
Function |
On |
OFF |
Factory |
|
1 |
Paper Width |
A4 |
Letter |
OFF |
|
2 |
Text Scale |
Enabled |
Disabled |
OFF |
|
3 |
Page Length |
12" (305 mm) |
11" (279mm) |
OFF |
|
4 |
Character Set |
Set 2 |
Set 1 |
OFF |
|
5 |
International Character Set |
See Table 1 |
OFF |
|
|
6 |
International Character Set |
See Table 1 |
OFF |
|
|
7 |
International Character Set |
See Table 1 |
OFF |
|
|
8 |
Automatic Carriage Return |
Line Feed = LF+CR |
Line Feed = LF |
OFF |
|
9 |
Alternate Graphics Mode |
Enabled |
Disabled |
OFF |
|
10 |
Receive Buffer / Download Memory Size |
31 kb/41 kb |
64 kb /0 kb |
OFF |
|
11 |
Emulation Mode |
Epson LQ-2550 |
Canon BJ |
OFF |
|
12 |
Auto Emulation Switching |
Enabled |
Disabled |
OFF |
|
13 |
Smoothing (720 x 360) |
Enabled |
Disabled |
OFF |
Table 1 - Code Page for BJ mode
|
Code Page |
Switch 5 |
Switch 6 |
Switch 7 |
|
850 |
OFF |
OFF |
ON |
|
437 |
OFF |
OFF |
OFF |
|
860 |
ON |
ON |
ON |
|
863 |
OFF |
ON |
ON |
|
865 |
ON |
OFF |
OFF |
LQ MODE
|
Switch |
Function |
On |
Off |
Factory |
|
1 |
Paper Width |
A4 |
Letter |
OFF |
|
2 |
Text Scale |
Enabled |
Disabled |
OFF |
|
3 |
Not Used |
|
|
OFF |
|
4 |
Character Set |
Graphics |
Italics |
OFF |
|
5 |
International Character Set |
See Table 2 |
OFF |
|
|
6 |
International Character Set |
See Table 2 |
OFF |
|
|
7 |
International Character Set |
See Table 2 |
OFF |
|
|
8 |
Font |
See Table 3 |
OFF |
|
|
9 |
Font |
See Table 3 |
OFF |
|
|
10 |
Font |
See Table 3 |
OFF |
|
|
11 |
Emulation Mode |
Epson LQ-2550 |
Canon BJ |
ON |
|
12 |
Auto Emulation Switching |
Enabled |
Disabled |
OFF |
|
13 |
Smoothing (720 x 360) |
Enabled |
Disabled |
OFF |
Table 2 : International Character Set
|
Country |
Switch 5 |
Switch 6 |
|
|
Switch 7 |
|
|
|
|
USA |
OFF |
OFF |
OFF |
|
UK |
OFF |
OFF |
ON |
|
Germany |
OFF |
ON |
OFF |
|
France |
OFF |
ON |
ON |
|
Denmark |
ON |
OFF |
OFF |
|
Sweden |
ON |
OFF |
ON |
|
Italy |
ON |
ON |
OFF |
|
Spain |
ON |
ON |
ON |
Table 3 : Font
|
Typeface |
Switch 8 |
Switch 9 |
Switch 10 |
|
Roman |
OFF |
OFF |
OFF |
|
Sans Serif |
OFF |
OFF |
ON |
|
Draft |
OFF |
ON |
OFF |
|
Courier |
OFF |
ON |
ON |
|
Prestige |
ON |
OFF |
OFF |
|
Script |
ON |
OFF |
ON |
|
Orator |
ON |
ON |
OFF |
|
Orator-S |
ON |
ON |
ON |