BJC-4100 Printer

General Info

Adapter

AD-300 120vac

Alternative Drivers

Drivers you can use if the BJC-4100 driver is not available.

Cartridges

Cleaning Print Head

With the printer online, hold down the RESUME button for 2 beeps.

Printer Defaults

Switch printer off. Hold down the power button for the following number of beeps,

Self Test

Demo Test : Switch Printer off. Hold down power button for 1 beeps. Press RESUME to stop.
Status Test : Switch Printer off. Hold down power button for 2 beeps. Press RESUME to stop.
Ripple Test : Switch Printer off. Hold down power button for 3 beeps. Press RESUME to stop.
Nozzle Test : Switch Printer off. Hold down power button for 4 beeps. Press RESUME to stop.

Serial Number

Location - Cream coloured label on the back of the printer near the power cord
Prefixes - EAW...

Special Paper

 

Known Issues

Printing Gibberish When Attached to a Packard Bell PC

If the printer is attached to a Packard Bell 9000 Series PC, then go into the Control Panel and then Fonts, and look for the Font WPBOXDRAWING. If it is there, then delete it. Also check that the Canon printer is set as the default printer.

Black Page When Printing Faxes

If when you print a fax, it comes out as a solid black page, go into the printer's properties and set the printer to Mono.

Error Message : "Internal Error: Colour Adjustment Method will not be available".

Whenever you try to print you get the above message. If you press OK, it prints, but if you press Cancel it says you don't have enough memory to use the printer's driver. The solution is to update the printer's drivers to version 3.93 or higher. The drivers should be available from Canon's Website. Remember to uninstall the previous driver before updating.

 

Error Codes

Power

Error

Beeper

Error/Cause

Solution

Off

Off

 

No Power

 

On

Off

 

Ready State

 

On

On

1

Paper Pickup Error  or out of paper

Add Paper or clear paper jam and press the Resume

On

On

2

Paper Jam

Clear paper jam and press the Resume

Blinks

Off

 

BJ Cartridge not detected

Install BJ Cartridge or replace. You will notice the carriage will be in the middle position.

Blinks

Blinks

1

RAM Error

Unplug the printer for 20 seconds, if problem persists then printer Requires a Service.

Blinks

Blinks

2

ROM Error

Unplug the printer for 20 seconds, if problem persists then printer Requires a Service.

Blinks

Blinks

3

Cartridge not detected

Try replacing the cartridge, if this fails then the printer requires service

Blinks

Blinks

4

Home Position Error

Remove the cartridge and check to make sure nothing is blocking the path of the carriage, if not then the printer requires a service

Blinks

Blinks

5

Waste Full

Requires Service

Blinks

Blinks

6

Temperature Sensor Error

Try replacing the cartridge, if this fails then the printer requires service

Blinks

Blinks

7

Print Position

Unplug the printer for 20 seconds, if problem persists then printer Requires a Service.

Blinks

Blinks

8-9

Head temperature or sensor error

Try replacing the cartridge, if this fails then the printer requires service

Blinks

Blibks

10

Cleaning Error

Remove the cartridge and check to make sure nothing is blocking the path of the carriage, if not then the printer requires a service

Waste Error Reset

Unplug Power Cord
Hold POWER and RESUME buttons
Plug in Power Cord
Release buttons
Open front door of printer
Hold the CARTRIDGE and RESUME buttons
Press POWER
Release all buttons after the beeps
Press CARTRIDGE once
Press RESUME