BJC-4310 Printer
General Info:
Cartridges
Known Issues
When an image is scanned, it prints 4 times bigger then the page
This happens when you are using PAINT to print from. Use the software that came with the scanner or use any graphical/Desk Top Publishing software.
Error Codes
|
Power/Error |
Indicator |
Beeper |
Error/Cause |
Solution |
|
Off |
|
|
No Power |
|
|
On |
Green |
|
Ready State |
|
|
On |
Orange |
1 |
Paper Pickup Error or out of paper |
Add Paper or clear paper jam and press Resume |
|
On |
Orange |
2 |
Paper Jam |
Clear paper jam and press Resume |
|
On |
Orange |
5 |
Cartridge Mode Mismatch |
When wrong cartridge is installed for Printing or Scanning. |
|
Blinks |
Green |
1 |
Cartridge Not detected |
Install or replace cartridge. You will notice the carriage will be in the middle position. |
|
Blinks |
Green<>Orange |
1 |
RAM Error |
Unplug the printer for 20 seconds, if problem persists then printer Requires a Service. |
|
Blinks |
Green<>Orange |
2 |
ROM Error |
Unplug the printer for 20 seconds, if problem persists then printer Requires a Service. |
|
Blinks |
Green<>Orange |
3 |
BJ Cartridge Displacement error |
Try replacing the Cartridge or Requires Service |
|
Blinks |
Green<>Orange |
4 |
Home Position Error |
Remove the cartridge and check to make sure nothing is blocking the path of the carriage, if not then the printer requires a service |
|
Blinks |
Green<>Orange |
5 |
Waste Full |
Requires Service |
|
Blinks |
Green<>Orange |
6 |
Temperature Sensor Error |
Try replacing the Cartridge or Requires Service |
|
Blinks |
Green<>Orange |
7 |
Print Position |
Unplug the printer for 20 seconds, if problem persists then printer Requires a Service. |
|
Blinks |
Green<>Orange |
8-9 |
Head temperature or sensor error |
Try replacing the Cartridge or Requires Service |
|
Blinks |
Green<>Orange |
10 |
Cleaning Error |
Remove the cartridge and check to make sure nothing is blocking the path of the carriage, if not then the printer requires a service |
|
Blinks |
Green<>Orange |
11 |
Scanner Cartridge IS-22 Displacement |
Occurs when the IS scanner cartridge is detected but cannot correctly identify it, Try resetting the IS cartridge |